Why Duja?

Welcome to the mysterious world of Duja Hotels , that serve you luxury and comfort together!

Are you ready for a stunning excitement? In the most beautiful location of Bodrum, Duja Hotels awaits you with all the attractive beauties of the Aegean.

We touch your soul and offering a fascinating holiday experience with our exciting and engaging service understanding. Whatever you desire and expect, "Duja Bodrum" & "be Premium Bodrum" thinks everything on your behalf you for unforgettable memories.

87.000 m2
Total Area
Hotel Beds
Hotel Rooms
370 m
Beach Measures
Cookie Policy
Cookie Policy

The Policy of Cookie Usage

By using this “https://www.dujahotels.com” website which directed and conducted by Bodrum Hotel Management JSC (“Duja”), you agree and consent that we and third parties can store and access cookies, IP addresses and use other tracking technology methods to enable our web site’s functionality, collect aggregated data about website usage, improve your online experience and manage and tailor our advertising and service communications with you.

There are means of cookies, disablement procedures and more information regarding them has set out below if you choose to do so. Therefore, you can change your preferences or update them as you wish.

What is a Cookie?

A cookie is a small text file that is placed and stored on your browser’s directory or device by a platform that enables you to keep track of your movements, preferences, and other customization functions to provide better services. Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website, therefore they help us to provide you with more improved services.

Types of Cookies

As Duja we use different types of cookies for different purposes. First party cookies are cookies that have set out by Duja, while third-party cookies set out by third-party platforms. You will find detailed explanations below, as to cookies regarding purposes they serve and durations set out by Duja to inform you.

By their duration,

  • Session cookies: Session cookies allow users to be recognized within a website or any other platforms directed by Duja, so any page changes or item or data selection you do is remembered from page to page and they help you to manoeuvre through the internet by remembering your actions, and they expire as soon as you close out of a web page. The purpose of these cookies is to maintain the persistence and security of your visit and they will only remain active during your session.
  • Persistent cookies: Persistent cookies help websites store your information and settings to your computer and other devices to use them and they will not be expired automatically and will remain even after a while from your visit. Besides authentication, other website features made possible by persistent cookies to remember your preferences among many others. The main aim behind these cookies is to provide better and faster service by increasing the functionality of the website.

By their scope,

  • Performance Cookies; These allow us to count the number of visitors, times of visits, possible error messages and to see how visitors move around our website and these data aggregated to improve the way our websites performances and none of this information can be used to identify you.
  • Functionality Cookies; These cookies allow the website to remember choices you make beforehand and provide enhanced, more personal features.
  • Third-Party Cookies; These are created by domains other than the one you are visiting directly, hence the name third-party. They serve functions such as cross-site tracking, retargeting and ad-serving.

By purposes,

  • Secure Cookies: To maintain the security of our operations as a data controller, we are using cookies to provide security to our website via determining fluctuations.
  • Functional Cookies: These cookies allow the website to remember choices you make earlier and provide enhanced, more personal features to maintain customer satisfaction. They also help us to address you by your name, if they registered before makes us remember your choices like languages or notify us when you complete your reservation, therefore we make a come-back to you.
  • Performance Cookies: As a data controller, to maintain our operations, marketing performances and analyses we need to collect anonymous information about how you use this website and its features. They determine, times of visits, the number of visitors and other customer interactions and behavioural patterns.
  • Advertisement Cookies: These cookies record your visit to our websites, the pages you have visited and the actions you have taken. Third-party cookies are used to provide you with more personalised advertisements and to help us analyse our customers' behaviour. Additionally, we may share this information with third parties for this purpose.

Cookies which are used by Duja;

  • Do not harm your computer or contain any harmful software and viruses.
  • Mandatory regarding the full capacity of our website interface features.
  • Helps us to understand how the visitors use our website and aggregate the statistical data to improve our contents.
  • Helps you to make your next visit easier and faster to our website.
  • Lastly, never collect, process or store any personal data which relates to an identified or an identifiable natural person and cookies cannot be considered as personal data.

In the light of the detailed information which has given above, you can find a table below which sets out explaining the purpose of these and where applicable used by Duja.

Controlling and Deleting Cookies

It is possible to set your browsers or devices to accept all cookies, reject or delete cookies at any time and your browser will present you such options regarding cookie management. Besides, you can adjust your cookies settings to notify you when a cookie is issued. Lastly, it is also possible to delete all the cookies which have been stored before you change your settings. Each browser is different, so check the ‘help’, 'options' or 'preferences' menu of your browser to learn how to change your cookie preferences and they are accessible by the service provider at any time based on the browser that you are using. Hence, as Duja, we would like to provide you with the following links that enable more information and instructions on cookie settings for rejecting, deleting or allowing for commonly used browsers:

Google Chrome | İncele

Internet Explorer | İncele

Mozilla Firefox | İncele

Opera | İncele

Safari | İncele

Microsoft Edge | İncele

About advertising cookies, if you are in the EU you can use the YourOnlineChoices.eu website which allows you to set which advertising cookie providers you accept, and which you do not. You can manage cookies set by third parties by visiting the specific websites of these third parties.

Authorised Service Providers

As Duja, we may cooperate with authorised service providers to advertise and manage our website and other services. These service providers authorised by us may use cookies and other similar technologies for storing information and unique identifiers for determining your IP address to help provide you better, faster and safer services.

Third-Party Products and Services

We often feature products or service links on our website that are hosted by third parties. Although these links are made by us and displayed on our website, the content actually comes from independent third-party domains; therefore, you may receive their cookies which Duja is not responsible for. We don't control the setting of these cookies, so it’s worth checking the third-party website for more information about their cookies and how to manage them.

Covid-19 Notification
Covid-19 Notification

Dear Guests,

It is important for us that you, our valued guests to spend a delightful and healthy holiday. We have implemented and followed legislation published by the Turkish Ministry of Health, Ministry of Tourism and Culture and made our facility much safer and healthier.

We are well aware of the fact that the best precaution during the COVID-19 Pandemic is social distancing. Therefore, we expect you to follow the rules and maintain your social distance at our facility.

In order to minimize the risk of contamination, it is very important to wear masks. Hence, we kindly request from you to wear your mask for our other guest’s, our staff and your own health.

There are warning signs across our facility, in order to have a healthy holiday, we highly recommend you follow these specified rules.

There are surfaces that are exposed to hand contact intensely in common areas. We will be disinfecting them; however, we still request you to minimise your contact with these surfaces.

In order to maintain social distancing, we have re-arranged our facility (table and sunbed settings), so you will be able to preserve your distance from our other guests and staff. If you have any further questions or requests regarding this topic, please do not hesitate to contact our trained and aware staff about Covid-19.

You will see bulletin boards that show Covid-19 precautions that have set out updated rules by the Turkish Ministry of Health, Ministry of Tourism and Culture. Please, follow these rules.

We have placed disinfectant units which you can find easily throughout the facility. Please, wash and disinfect your hands in case of contact with common surfaces.

In order to minimize hand contact, we have placed QR Codes at the entrances of our restaurants and outlets. You can scan and download menus and read them via your smart phones.

If you experience Covid-19 symptoms (fever, cough, difficulty in breathing), please do not leave your room and contact our staff from Reception or Guest Relation.

It is important to state that, the aforementioned rules have taken in order to protect everyone’s health at our facility. Thank you for trusting us for your holiday and health.

Privacy Policy
Privacy Policy

Website Privacy Policy Lighting Text

Bodrum Hotel Management JSC (hereinafter the “Duja”) as a data controller will explain how our company uses the personal data we collect from you when you use our web-site via this Privacy Policy (hereinafter the “Policy”) within the scope of the Turkish Personal Data Protection Law No. 6698 and General Data Protection Law.

Hereby with this policy, as a data controller, Duja will be fulfilled its obligation to data subjects regarding their right to be informed under Article 10 of the Turkish Personal Data Protection Law No. 6698 regarding personal data that you have shared with us via using our web-site “https://www.dujahotels.com”. This Policy contains references to other key Duja policies and processes relevant to data protection, including information security policies.

How Do We Collect Your Data?

For each of the categories of personal information and purposes which will be described beloved, we collect your personal information with our set of operations which is performed whether or not by automated methods, tools and services, including comment cards and email communications sent to and from Duja.

Otherwise, we gather information when you provide it to us, or interact with us directly, for example:

  • when you visit our website
  • when using and viewing our website via your browser’s cookies.
  • when you contact us through the “Information and Bookings” tab
  • when you request us to contact you through the “Let us call you” tab
  • when making a purchase through our website through the “Bookings” tab

What Data Do We Collect And Use Your Data And On What Legal Basis Do We Use Them?

The personal information that we process includes:

Identity information - such as Name, Identification Number, Passport Information, Birth Year

Contact information - such as your Phone Number Email Address and Home Address

Guest/Consumer information - such as Special Requests, Service Issues and Other Preferences for Your Stay, Legal Consents, Room Number

Financial information - such as your credit card details, CVV number, Expire date

Health information - where Disclosed and Relevant to The Provision of Services Such as Your Disability Status

Other - Content and Headline of Your Messages that You Sent to Duja

It is important to mention that during your bookings and reservation processes to Duja, the data that you have shared with us which concerns health will be processed to provide the best service for your health and safety within your consent under article 6 of the Turkish Personal Data Protection Law No. 6698 which comprehends, where we only perform processing within the public interest to do so, including for health purposes such as public health and social protection and the management of health care services, by private law, such as a professional association.

The personal information processed by Duja have mentioned above are under article 4 of Turkish Personal Data Protection Law No. 6698 which concerns General Principles Relating to Processing of Personal Data. Therefore, the processing by Duja will be performed lawfully, fairly and in a transparent manner in relation to the data subject; adequate, accurate, relevant and limited to what is necessary for relation to the purposes for which they are processed, collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes where necessary, kept up to date. Furthermore, every reasonable step is taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay by the Erasure, Destruction, Anonymisation and Privacy Policy of Duja.

Within this context, Duja collects your data so that we can;

  • to provide superior customer service to you with your wishes and recommendations,
  • to manage customer relationships,
  • to help us identify you and any accounts you hold with us,
  • to contact you in relation to matters that arise from your stay with us,
  • in order to address you formally by your name in order to avoid misunderstandings during contacting with you,
  • to index your requests by titles, order to provide better customer service to you based on your recommendations,
  • to return you about your requests and recommendations, regarding the information that you have provided to us with our internal analyses,
  • to complete your booking process,
  • to assist us in making your reservation and providing the services you request during your bookings,
  • to process transactions through our website and to assist in any inquiries about your transaction;
  • for billing purposes in relation to your stay with us for the purchases above 5.000 Turkish Liras,
  • to confirm prior transactions and reconcile statements, invoices or e-invoices,
  • to send you newsletters regarding our properties and to advise you of promotions or to inform you of offers or other information that may be of interest to you,
  • to conduct our services abided by the Law on Regulation of Publications on The Internet and Suppression of Crimes Committed by Means of Such Publications No. 5651 and monitoring and networking Internet usage under the provisions of the aforementioned Regulation,
  • maintain our services regarding legal consents that we received from you and storing your consents in a lawful and adequate manner,
  • to conduct marketing exercises or focus groups to receive your views of Duja and service delivery,
  • to enable better use of our website
  • to link Social Media accounts to our website in order to enable a superior use of it,
  • to operate our business, including for internal purposes such as auditing, data analysis, statistical and research purposes and troubleshooting to help us improve our services,
  • to take necessary precautions means in both technical and administrative regarding Personal Data Protection

Duja processes your data lawfully, fairly and in a transparent manner in relation to the data subject; adequate, accurate, relevant and limited to what is necessary for relation to the purposes for which they are processed.  Furthermore, when the processing is necessary; for compliance with a legal obligation to which the controller is subject, for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract, order to protect the vital interests of the data subject, for the purposes of the legitimate interests pursued by the controller or by the third party or parties to whom the data are disclosed, except where such interests are overridden by the interests for fundamental rights and freedoms of the data subject which require protection under and finally, for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or in a third party to whom the data are disclosed under the Article 5 of the Turkish Personal Data Protection Law No. 6698. Besides, in order to provide you higher quality service, improve our marketing and quality policies and offer you a tailor-made holiday experience which adjusts best for you, we evaluate certain personal aspects relating to our guests, in particular, to analyse or predict aspects concerning your personal preferences, interests, habits and needs. Hence, your personal data will be processed legitimately to serve these aims which have mentioned earlier, in order to inform you of our campaigns, special offers, advertisements, discounts and similar commercial based activities. Additionally, Duja may contact you, for your reviews, opinions, feedbacks and complaints, special for marketing purposes alongside, improving our research and development works, management of your information technology and data security systems under the provisions of Turkish Personal Data Protection Law No. 6698.

How Do We Use And Share Your Data?

We use and transfer your personal information on the following basis under Article 9 of the Turkish Personal Data Protection Law No. 6698,

  • For legitimate business purposes by the laws, we are obligated to abide by your personal data helps us to operate and improve our business and minimise any disruption to the services that we may offer to you. It also allows us to make our communications with you more relevant and personalised to you, and to make your experience of our services more efficient and effective;
  • To Banks; in order to perform of contracts to which the data subject is a party or taking steps at the request of the data subject prior to entering into a contract,
  • To attorneys, tax advisors and our auditors regarding the establishment, exercise or defence of legal claims or proceedings,
  • To government regulators, public authorities, courts, enforcement offices in order to comply with legal and regulatory obligations, including financial reporting requirements imposed by the laws,
  • To your delegates and attorneys, in order to perform your requests and wishes.

Your Data Protection Rights

Regarding the personal data, data subjects hold the rights mentioned below,

  • to learn whether his personal data are processed or not,
  • to request information if his personal data are processed,
  • to learn the purpose of his data processing and whether this data is used for intended purposes,
  • to know the third parties to whom his personal data is transferred at home or abroad,
  • to request the rectification of the incomplete or inaccurate data, if any,
  • to request the erasure or destruction of his personal data under the conditions laid down in Article 7,
  • to request notification of the operations carried out in compliance with sub-paragraphs (d) and (e) to third parties to whom his personal data has been transferred,
  • to object to the processing, exclusively by automatic means, of his personal data, which leads to an unfavourable consequence for the data subject,
  • to request compensation for the damage arising from the unlawful processing of his personal data.

Regarding your rights aforementioned, you are entitled to apply personally or with notary under the “The Declaration of Procedures and Principles of Applying to the Data Controller” to our registered e-mail address via secure electronic signature, mobile signature or with your registered e-mail address. Please click here to obtain our Data Subject Application form.

Your application will be responded to under the provisions of the Turkish Personal Data Protection Law No. 6698 and in order to confirm your application, Duja may request further information for authentication purposes.

Our company keep this Privacy Policy under regular review and places any updates on this web page. This Privacy Policy was last updated on 30 April 2020.

Social Media

When you visit one of our social media appearances (e.g. Facebook, Instagram), we are jointly responsible as controllers together with the operator of the social media platform for the data processing activities triggered by your visit. You may as a matter of principle assert your rights.

Please note that despite sharing joint responsibility with the social media portal operator, we have no comprehensive influence over the data processing activities conducted by social media portals. The opportunities open to us are essentially dependent on the corporate policy of the respective provider. We maintain publicly accessible profiles in various social networks. The individual social networks we use are listed below.

With the aid of data acquired by analysing user behaviours which ways are determined solely by the social media platforms, the social media portal operator can create user profiles in which your preferences and interests are stored. In this way, advertising tailored to your interests can be displayed to you both within and outside of the respective social media presence. If you have an account with the social network in question, advertisements tailored to your interests can be displayed on all devices to which you are or have been logged in. Please also note that we are unable to replicate all data processing activities on social media portals. Dependent on the provider, it may be that other processes are performed by social media portal operators. For details please refer to the terms of use and data privacy policies of the respective social media portals.

How to Contact Us?

Bodrum Hotel Management JSC – DUJA HOTEL

Central Registration System Number: 0178121720500001

E-mail: kvkk@dujahotels.com

Address: Torba Mahallesi Heredot Bulvarı No:21 Bodrum/Muğla/ Türkiye

By using our web site, you agree to our use of cookies. For detailed information, you can visit the Data and Cookie Policy.More